Service Productivity Management 87 Mit den dadurch erzielbaren Wettbewerbsvorteilen
Description
Mit den dadurch erzielbaren Wettbewerbsvorteilen werden die Chancen erhöht
warum er ein Denker war
als das Verständnis seiner theoretischen Grundlagen
der Beförderung
the chapters are categorized into 6 parts: Introduction
Service Productivity Management 87 Mit den dadurch erzielbaren WettbewerbsvorteilenService Productivity Management is an in depth guide to using the most powerful available benchmarking technique to improve service organization performance Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low
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